Research

Primary-source operational data on production AI in regulated verticals

We publish what we learn shipping production AI in legal, financial, and professional services. Operational retrospectives, eval-failure postmortems, and the buyer-side checklists drawn from work we have actually done. Not vendor marketing.

Legal AIPDF + email

Lessons from 18 months operating production legal AI: what we learned before sunsetting Casetrack

A retrospective from AppRocket on 18 months of building and operating Casetrack, a production case-management software product used by real attorneys. The eval failures we hit, the patterns that transferred across firms, and what we would do differently if we were shipping legal AI from scratch in 2026.

Qasim ZafarApril 27, 202611 min read

Read the retrospective